Parents Information

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Policy and Procedures


Our full Policy and Procedures document can be found in the following link. 




Should you have any specific questions please speak to a member of staff who will be happy to help you.

​OFSTED Reporting


The Pre-School is registered and inspected by OFSTED.  You may speak to a member of staff to obtain a copy of our OFSTED report.  You will find our latest OFSTED report by following this link:



Pre-School Clothing


The Pre School have an optional uniform. The uniform comprises of:-

·         Red Polo Shirt or

·         Red T-Shirt

·         Red Sweatshirt

We hold a small stock of uniform supplied available to purchase from the preschool. Jumpers are £10 and polo shirts are £7.50. Both the jumpers and polo shirts come in sizes 22 & 24 inches.  Alternatively you can buy online from Tesco via this link:


Alternatively, some opt to go for the plain red t-shirts and jumpers etc from any of the supermarket school uniform ranges. The choice is yours but it is not compulsory to wear the Pre-School items, however we do ask children to wear appropriate labelled clothing and footwear for the time of year. 

Absence Form

If your child is going to be absent due to a holiday or other day off, you will not be charged for the sessions providing one months' notice is given and an absence form is filled in and authorised by a staff member.  To ensure each session's costs are covered, fees will still be due if the child is absent due to sickness (this can be reviewed in exceptional circumstances).


You can download a copy of the absence form from the link below

Session Request Form

If you would like to change the sessions your child currently attends Pre-School please use the form provided to submit a request.  Please hand the form to a member of staff and you will be contacted to confirm availability for your chosen sessions. 


Please use the form below to request a change in sessions



As a Pre-School we have a legal obligation to help safeguard children against suspected or actual 'significant harm'.  Our employment practices ensure children are protected from the likelihood of abuse in our setting and we have a procedure in place for managing complaints or allegations against a member of staff.


If staff have any safeguarding concerns regarding your child they will keep a written record of any observations they have made.  These concerns will usually be discussed with the parents / carers and a note of such discussions will also be made.  If staff are suitably concerned they will refer cases to social services. 


Our safeguarding designated officer is Louise Dack. 


If you have any concerns about a child's well-being please speak to one of our safeguarding team.  Alternatively you can contact MASH (Multi-Agency Safeguarding Hub) on 0345 155 1071. 



Communication and Complaints

We welcome feedback and suggestions on anything we may be able to do to improve, so please contact us with any questions, suggestions or comments. 


We anticipate that any concerns that arise regarding the running of the Pre-School will be resolved quickly and informally either by talking with staff or a committee member.  Should any informal discussion you have with a member of staff or committee member does not resolve your concerns, please put them in writing to the manager and / or committee.  We are required to keep a record of any complaints that are received in writing and make a note of their outcomes.


Parents / carers are entitled to contact Ofsted at any time during a complaints procedure or for any other matter.  Their general helpline number is:  0300 123 1231.